SASSA Gold Card Holders Have Until 31 August to Switch

Social grant beneficiaries still using South African Social Security Agency (SASSA) Gold Cards have until 31 August 2026 to switch to Postbank Black Cards.

Postbank has urged beneficiaries to complete the migration as soon as possible. Gold Cards are being phased out and will stop working once the migration process ends.

Those who miss the deadline risk disruptions when accessing their social grant payments. The deadline and replacement details have been confirmed by government.

Do Not Wait Until Your Grant Payment Date

Postbank has warned beneficiaries against waiting until their usual grant payment dates to replace their cards.

Demand is expected to increase as the deadline approaches, which could result in longer queues at replacement sites.

Where to Replace Your SASSA Gold Card

Postbank Black Cards are available at selected branches of the following retailers:

• Shoprite
• Checkers
• Usave
• Pick n Pay
• Boxer
• Spar

Card replacement sites operate nationwide from Monday to Friday between 09:00 and 17:00.

Beneficiaries can dial *120*355# from a mobile phone to find their nearest replacement site.

What You Need to Bring

Replacing a SASSA Gold Card is free.

Beneficiaries must present either:

• A valid South African identity document
• A valid temporary identity document

Where to Get Help

Beneficiaries with questions about Gold Cards or Black Cards should visit a Postbank service point rather than a SASSA office.

The Postbank call centre is available on 0800 5354 55 for help with:

• Missed grant payments
• PIN problems
• Lost or stolen cards
• Card replacements
• Declined transactions

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